Bug Reports

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  Projectors staying on in standby mode
  • JohnJaySmith  

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  We do have improving this on the roadmap, but for the time being this is expected. I recommend unplugging the glasses after finishing up using them for the day.
• C

  Overheating issue
  • Christian  

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  @AJ-T5-Support Hi, I just replied to your email. I had completely missed the communication here. I had started using the T5 forum on Discord and forgot about this one. Just one thing I forgot to mention in the email, I did upgrade to 1.2.1 but it did not solve the problem. It does seem that it lasts a bit longer before the problem starts but I don't know if that is real, just a perception or perhaps because the weather cooled down a little. Thanks and best regards Christian
• 

  Internal fan noise
  • Sam Swain  

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  Hey Sam, I used my Tilt5 for the first time today and I am experiencing the same thing you describe. The fan seems really loud compared to that of other devices like the Oculus Quest. When I move my head quickly that also changes the sound it makes. After trying out the demos and the Unity SDK I already kind of got used the humming fan (even though this needs improvement if it is meant to be like that). I am more concerned with the cooling performance. At a room temperature of 25°C it gets really hot really quick. Looking at it with the FLIR camera it seems a bit like the fan is mostly cooling itself while from the middle to the left the internals get hotter with the FLIR measuring close to 50°C on the left side's surface (right at the larger air vents). I'm used to a lot from VR headsets but the heat on the forehead does seem a bit much. And that was the result of only one round of marbles (which runs very smooth and looks and plays awesome by the way). Cheers, John
• S

  High Tracking Latency
  • shmolyneaux  

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  Yes, we all have this issue, they are working on it to solve it. The glasses have the lowest latency but the wand for sure ha lots of latency.
• 

  Speaker distortion in unity editor
  • Dragon Magic  

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  Unity 2019 LTS
• B

  0.14 Installer Error
  • BlueprintBen  

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  @jgabriel I can confirm that neither PCs had any previous SDK installation. Both are running Windows 10. I can't see a method of uninstalling the SDK (from the Start Menu nor Apps page) so unfortunately don't have the ability to repeat the process again. Edit: The image above is actually a single screenshot - the windows appear concurrently. The error pops up early in the progress bar, I just didn't snap the screenshot until it finished.