"Access denied" for usb device?
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I am trying to get the glasses to work after not using them for a few weeks. I can hear audio on the speaker, and the glasses show up in device manager, but the display stays off. The control panel says the glasses are on standby.
I tried the SimpleView application from the sdk and it displays:[18452:utils/usb/windows/os_bulk_interface.cpp:607] error opening device \\?\USB#VID_32F8&PID_9200&MI_00#6&1af5401d&0&0000#{cd85ef3a-8292-4251-87ca-8c6299b93ef5}: Access is denied. [18452:.\hmd/client/discover.h:62] error discovering devices with: Access is denied. [18452:.\hmd/client/discover.h:234] error polling for CTL USB interface: Access is denied. [18452:hmd/tools/simpleview/main.cpp:143] error opening SDR interface: Access is denied. [18452:hmd/tools/simpleview/main.cpp:272] error polling for device: Access is denied.Could that be a Windows 10 issue?
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@Jens-Restemeier oh interesting! I'll create a bug report for that for us to work on, thank you for the update!
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This seems to be caused by my laptop's "deep" sleep. If I wake it up I can't run the game or demos, after I reboot they work fine.
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@Jens-Restemeier Thanks for the quick follow-up, glad it got resolved! We'll keep an eye out for similar issues like that.
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Updating to 15.1 fixed it - though who knows if this wasn't caused by some win10 update.
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No, the game should be updated to 15. I tried the marble demo as well, I get the music on the glasses but the display doesn't work. I'll try updating to 15.1 in case that makes a difference.
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Hey Jens! Heads up that Simpleview hasn't been updated to use the new Rev15.0, will be fixed in Rev15.1. We've seen this behavior when glasses with Rev15.0 update are trying to run apps built on Rev14.1. Is that the case for you when trying to use your glasses?